Privacy Policy

AVOR is the Data Controller responsible for the personal information we collect and process. We work with SMEs and founder-led businesses, CEOs and executive leadership teams, boards and governance committees, PE-backed organisations, healthcare organisations, educational institutions, charities and not-for-profit organisations, and advertising and creative businesses.

Data Controller Contact:
AVOR Executive Advisory
Email: paula@theavor.com
Website: www.theavor.com

We only collect personal information that is necessary for a legitimate business purpose. This may include:

• Name, email address and telephone number
• Organisation name and job title
• Business information shared during enquiries, discovery calls or engagements
• Governance, financial or operational information shared in the course of our advisory work
• Identification documents where required by law
• Website technical data including IP address, browser type and pages visited
• Cookie and analytics data
• Information from public registries such as Companies House (UK) or the Registrar General's Department (Ghana)

We may use your personal information to:

• Respond to enquiries and arrange conversations or meetings
• Deliver advisory, strategy, operations and governance services
• Prepare engagement documents, proposals and client deliverables
• Manage client relationships and fulfil contractual obligations
• Conduct identity verification and Anti-Money Laundering checks where required
• Send relevant updates, insights or communications where you have consented
• Improve our website and services
• Meet legal, regulatory and professional obligations in Ghana and the UK

We process personal information where one or more of the following applies: you have given your consent; processing is necessary before entering into or for the performance of a contract; we have a legitimate business interest that does not override your rights; or we are required to comply with a legal obligation.

Where processing is based on consent, you may withdraw your consent at any time by contacting paula@theavor.com.

AVOR treats all information shared during an engagement as strictly confidential. We will not disclose client or prospective client information to any third party unless required by law, agreed in writing, or necessary to deliver the services engaged.

We do not sell your personal information to any third party, under any circumstances. We may share limited information with trusted service providers who support our operations, including cloud software and document management providers, website and IT support providers, scheduling and communication tools, professional advisers (legal or financial), and regulatory bodies where required by law.

AVOR operates across Ghana, the United Kingdom and Africa. Personal information may be transferred between these jurisdictions in the course of delivering our services. Where personal information is transferred internationally, we ensure appropriate safeguards are in place, including compliance with the Ghana Data Protection Act 2012 and UK Adequacy Regulations.

AVOR may use secure technology and AI-assisted tools to support research, drafting, analysis and administrative efficiency. All substantive advice, recommendations and client deliverables are reviewed and approved by AVOR before being provided. We do not input identifiable client data into public AI tools without explicit consent.

We retain personal information only for as long as is necessary. Key retention periods include:

• Client advisory and engagement files: six years after engagement ends
• Governance and board advisory records: six years
• Financial and tax-related records: six years
• AML and identity verification records: five years after end of business relationship
• Website enquiry and contact records: two years from last contact
• Business development pipeline records: 12 months from last contact if no engagement follows
• Marketing and communications data: until consent is withdrawn or no longer required

Depending on your location and applicable law, you have the right to access, correct, delete, restrict or object to processing of your personal information, withdraw consent, request data portability, and lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, please contact: paula@theavor.com

Ghana: Data Protection Commission (DPC) — www.dataprotection.org.gh
UK: Information Commissioner's Office (ICO) — www.ico.org.uk

Our website may use cookies or similar technologies to improve functionality, understand website usage and enhance visitor experience. Where required by law, we will request your consent before placing non-essential cookies on your device. Full details are set out in our Cookie Policy, available at www.theavor.com.

We will only send marketing or informational communications where permitted by law — either with your consent or on the basis of a legitimate business interest. You may unsubscribe or withdraw consent at any time by contacting paula@theavor.com.

We take reasonable and appropriate technical and organisational steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Access to personal information is limited to individuals who require it to perform their duties.

Our website may contain links to third-party websites. AVOR is not responsible for the privacy practices, content or security of external websites. We recommend that you review their privacy policies independently.

We may update this Privacy Policy from time to time. The current version will always be available at www.theavor.com with the date of last update. Continued use of our website or services following a material update constitutes acceptance of the revised policy.

For questions, concerns or requests relating to this Privacy Policy or how AVOR handles personal information, please contact:

AVOR Executive Advisory
Email: paula@theavor.com
Website: www.theavor.com